Strata & Condo Management Insurance
Canada’s homegrown strata and condo authority.
We understand strata and condo owners, councils and property managers require more than an insurance policy. You need a trusted strata insurance broker who specializes in real estate. Someone who understands evolving strata and condo regulations, claim complexities, and how to mitigate your risks.
That’s Acera Insurance – a Canadian-owned and employee-controlled brokerage with deep real estate expertise.
Featured Resource
Strata Property Claims 101
Get answers to the frequently asked questions about strata claims and learn about the life cycle of a claim or loss.
Local relationships, national expertise.
With decades of real estate experience, we provide unmatched expertise and a deep understanding of the sector’s unique challenges. Our specialized knowledge ensures precise, customized service tailored to your needs.
We speak the same language as property managers, council members, and legal advisors. Beyond understanding the connections between leases, bylaws, and insurance clauses, we bring strong expertise in the Strata Property Act, active involvement in strata governance, and awareness of industry trends. So your property is protected today and well-positioned for what’s ahead.
We also know that no two strata properties are the same. We take a tailored approach, working with you to put coverage in place that reflects your specific risks and needs.
Coverage across Canada.
With 60+ local branches and 1,000+ professionals, we’re here for you when you need us.
Custom coverage for strata and condo property managers.
Acera Insurance provides one of the broadest strata and condo insurance programs on the market today. We secure specialized coverage built for your strata and condo property.
This exclusive offering includes standout extensions such as:
Extra Expense
- Delivers peace of mind for the condo corporation during recovery post-claim.
- Includes property manager extra expense, as per the standard property management agreement.
- Provides coverage for additional property manager fees for additional time spent and work performed during a claim.
- Ensures uninterrupted operations, minimizing community impact.
Excess Additional Living Expense
- Offers units owners supplemental financial protection with high coverage limits.
- Acts as excess coverage for unit owners policies.
- Covers increased living costs for unit owners during displacement.
Green Standards
- Covers additional costs for environmentally-friendly rebuilding.
- Promotes sustainability and compliance with green building standards.
- Supports environmentally-conscious reconstruction efforts.
Landslide/Snow Slide Coverage
- Provides essential coverage often excluded in standard policies.
- Protects against losses due to landslides and snow slides.
Illegal Drug Activity Coverage
- Protects against damage related to illicit drug operations.
- Fills gaps in standard policies, ensuring comprehensive protection.
- Provides essential coverage based on common claims experiences of condo corporations.
Termination Notice
- Offers extended notice period for termination, allowing more time to secure alternate coverage.
- Prevents potential gaps in insurance due to short notice periods.
Commercial General Liability Enhancements
- Includes property managers, unit owners and tenants.
- No general aggregate limit, meaning there is unlimited coverage for individual claims throughout the policy term.
- Broad definitions of both bodily injury and personal injury.
Directors & Officers Insurance Enhancements
- Includes property managers as additional insureds, enabling cost savings for your condo corporation.
- Defends against claims alleging inadequate insurance purchase.
- Provides coverage for discrimination defense costs, ensuring comprehensive protection.
For more program details, talk to a specialist today
Why choose Acera Insurance for strata and condo management insurance?
From proactive claims advocacy to contract compliance and risk assessments, our service extends far beyond your annual renewal. We make sure your insurance policy aligns with lease obligations and condominium and strata bylaws, helping prevent surprises when claims or disputes arise.
Human & Tech Balance
We provide property managers with the convenience of digital tools while also offering quick access to speak with our real estate experts.
Claims Advocacy
If you’re involved in a claim, you’ll never be passed off to a call centre. Your dedicated client executive is just a phone call away. We’ll advocate for you from first notice to final resolution, helping ensure fair treatment and minimal disruption to your business.
Risk Management Support
Through our in-house risk management team, we help identify exposures early, from building maintenance gaps to occupancy changes, so you can stay ahead of potential issues. Through our eco-aligned restoration partnerships and preventative education, we also deliver a greener claims path that leads to fewer losses.
Explore our strata and condo insurance resources.
Answering your most common questions.
Who do I contact in case of a claim such as a fire or water damage?
As a property manager, you will advise your Acera Insurance risk advisor of the claim at your earliest opportunity, and an adjuster will be assigned at that time. Your property management firm will have after-hours emergency services and Acera Insurance also has after-hours emergency claims support.
What is an insurance broker, and how is it different from an insurance company?
Acera Insurance is a broker, which means we are an independent firm who acts on your behalf negotiating and placing business with insurance companies. As your broker, we approach all of the major insurance companies in the Canadian marketplace to ensure that our strata program rates and terms remain the most competitive available. We obtain multiple quotations on the strata’s behalf.
Why do tenants need their own insurance?
The strata insurance policy only provides coverage to the original structure and liability insurance for the strata corporation. Tenants need coverage for their own contents and liability exposure. In the case of a loss, many owners and tenants under-estimate the amount of their belongings such as clothing, furniture, jewellery, electronics and so forth.
Speak to a specialist.
Get in touch with a specialized advisor on our real estate insurance team and we’ll get to work building the ideal coverage for you.