CICC Professional Liability Insurance Program
Professional Liability insurance for CICC licensees.
We’re here to provide important coverage to the College of Immigration and Citizenship Consultants. We look forward to working with you and ensuring you’re covered as an individual.
Protect yourself against the unexpected.
It is a necessity for all licensees of the CICC to purchase Professional Liability Insurance (Errors & Omissions) to remain in good standing and confirm compliance with licence requirements. This policy will cover individual licensees as well as clerical staff.
Standard components of this coverage include:
$1,000,000 professional liability policy limit per licensee per loss
$10,000,000 shared limit for all licensees annually
Cyber security and privacy liability extension up to with a $50,000 annual limit per licensee and $1,000,000 annual aggregate limit for all licensees
Key features of the CICC Insurance Program.
You’ve worked hard to achieve your business goals. A professional liability insurance plan helps maintain your operations through challenging times.
Professional Liability Insurance
Also known as errors and omissions (E&O) insurance, this covers you if you’re sued for causing financial loss due to your professional service or failure to provide it.
Cyber Security & Privacy Liability Extension
This extension covers a broad range of cyber liability exposures including security breach, privacy breach, data personal injury & remediation and notification expenses.
Commercial General Liability & Property Option
Do you rent office space or operate out of your home? Our office package coverage includes property insurance, commercial general liability and crime. You can secure your CGL coverage for only $150 per year. Commercial property insurance can be obtained for an additional $400 per year.
Unlimited telephone legal advice.
Answers to your legal questions are just a phone call away. In partnership with DAS Canada, we’ve made unlimited telephone legal advice available to all licensees. It’s like having a law firm on retainer! When calling the helpline, you will receive general legal advice from a professional lawyer who will listen, understand and recommend a clear course of action for you.
This valuable benefit is automatically included in your E&O policy. You can call and speak with qualified lawyers on any potential legal issue, personal or professional.
Telephone Legal Advice Helpline: 1-877-255-4269
Hours: 8am–Midnight, 7 days/week (24/7 in emergency situations)
Need to report a claim?
You can report your claim via email or phone through our partners, Victor Canada.
Email: [email protected]
Telephone: 1-800-267-6684
Speak to a specialist.
Don’t hesitate to connect with our team of CICC Insurance specialists with any questions you may have.
Answering your most common questions.
How much does CICC Professional Liability Insurance cost?
The premium for the July 1, 2023 to July 1, 2024 policy term is $188 for $1,000,000 in liability coverage.
Does CICC Professional Liability Insurance cover my company?
No. This policy is intended to cover individual licensees and their clerical staff. However, the coverage will extend to a corporation or limited entity owned solely by the insured immigration consultant.
How can I pay for this insurance policy?
You can pay online by credit card (VISA or MasterCard) through our application form. Cheques are also an accepted form of payment and must be made out to “Acera Insurance”.
I already have insurance through my employer. Do I still need to purchase this insurance?
Yes. This is a mandatory program and coverage is on an individual licence basis. We recommend coverage be purchased through the CICC insurance program to confirm compliance with CICC licence requirements.
I am a licensee of CCIC but am currently not practising, do I need to purchase this insurance?
Yes. It is a requirement of the CICC that all licensees in good standing purchase Professional Liability Insurance.
What does the policy provide coverage for?
This policy provides coverage for all sums which insured licensees become legally obligated to pay as damages resulting from an error, omission or negligent act while performing duties usual to that of an immigration consultant.
Does this policy cover claims outside of Canada?
This policy provides coverage without territorial limitation.
If I cancel my certificate of insurance coverage during the policy term will I be entitled to a refund?
The policy premium is 100% earned and therefore premiums paid are non-refundable.
Claims questions and answers.
How do I report a claim?
To report a claim please contact Victor Canada using any of the following methods:
Email: [email protected]
Telephone: 1-800-267-6684
When reporting a claim please provide:
- CICC licence number, your name, location and phone number
- The date of the occurrence
- A brief description of the occurrence and any action taken
What type of claims does the CICC-CCIC insurance program cover?
The CICC insurance plan covers claims for an error, omission or a negligent act in the rendering of services as an Immigration Consultant in accordance with regulations of the CICC.
When should I report a potential claim?
Any alleged or potential claim received by an CICC licensee (verbally or in writing) should be reported promptly to Victor Canada. If a CICC licensee is aware of any circumstance which could reasonably give rise to a claim, the CICC licensee shall give written notice thereof to Victor Canada as soon as practicable. In other words, do not ignore circumstances and report any third-party complaints against you immediately, so Victor Canada can properly investigate the claim on your behalf.
Whose responsibility is it to report a potential claim?
It is the responsibility and obligation of the CICC licensee to personally report any potential or alleged claim to Victor Canada. Upon receiving verbal or written notice, the claim should be reported directly by the Insured (CICC licensee) and not from the third party making the complaint against the CICC licensee. Victor Canada needs the CICC licensees version to confirm the specific details of the alleged claim and to determine coverage under the program.
Who is covered under the insurance coverage for claims?
CICC licensees that have enrolled in the CICC insurance program and any present or former employee while acting within their scope of their duties.
Do I have to pay a deductible on a claim?
Yes, a $500 deductible is applied per loss and will be the responsibility of the individual CICC licensee.
Will my rates go up for making a claim?
The overall claims results of the entire program will have an impact on the rates and are reviewed annually. Individual claims are currently not being surcharged but subject to review on an ongoing basis depending on the circumstances.
Who should I call if I have any questions about my claim?
A claims adjuster will be assigned by Victor Canada to review your claim and will contact you to discuss the claim. Victor Canada claims can be reached at 1-800-267-6684. You can also call your Acera Insurance broker for claims follow-up or assistance with claims service at 1-877-422-5118.
Who is Victor Canada Insurance Managers?
Victor Canada Insurance Managers underwrite the CICC insurance program. Victor Canada has been a trusted name in professional liability for many years. As a leading managing general agent in Canada, Victor Canada offers insurance programs for individuals, professionals, organizations and businesses, which are available exclusively through brokers and plan advisors across the country.
For more information, please visit Victor Canada’s website.