Effective November 1, 2026, Acera will now be doing business as Navacord. Service, policies and contacts remain the same.
Our new brand reflects our combined resources to better serve you. Learn more about Navacord.

Nanaimo Office

Our Nanaimo office is centrally located in downtown Nanaimo, with complementary street parking. We have personal and commercial insurance experts, as well as experienced benefits advisors, to help you with your insurance needs.



Hours

Monday – Friday: 8:30 a.m. – 5 p.m.
Saturday – Sunday: Closed

Contact

After-hours claims

Business & Home Claims:

During office hours 250.595.5212 or 1.888.595.5212

After office hours: 250.386.3111

Aviva Motorcycle Claims:

1.888.384.4545

Auto Claims:

ICBC Auto Claims (24/7) | 1.800.910.4222 or 1.604.520.8222

After Hours Family Auto Claims | 1.888.661.4404 or 1.604.681.6123

Family Insurance Emergency Road Service (24/7) | 1.866.534.4973

Farm Care Claims:
1.888.235.2447

Nanaimo Office

96 Wallace St Nanaimo, BC V9R 0E2 Canada

Contact us.

Use the form below to get in touch with one of our insurance experts at this branch.

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