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Client App & Web Portal

Your Insurance at Your Fingertips

With the MyAcera app and web portal, you can be certain your insurance information is always available, whenever and wherever you need it.

 Available to Acera Insurance personal insurance and commercial insurance clients, MyAcera provides a centralized and secure location for:

  • Policy documents
  • Broker contact information
  • And more

Sign Up for MyAcera

Most Acera Insurance personal insurance and commercial insurance clients can sign up for a MyAcera account. In order to do so, you will need to provide the following information:

  • Your full name
  • An active policy number
  • Your phone number that we have on file

Sign up for MyAcera here

Contact our team at if you have any issues creating or signing into your MyAcera account. Please direct all policy questions or requested changes and general inquiries to your insurance advisor.

Download the MyAcera app today

Don’t forget to download the MyAcera mobile app today so your insurance information is always available at your fingertips.

Note: If you used one of our previous client apps and wish to continue accessing your insurance information on your mobile device, you will need to download the MyAcera app; your account has been transferred over. Our previous client apps — including A-WIN On Demand, Megson FitzPatrick Gateway, Rogers Insurance Gateway, mySylvanInsurance, RV Direct On Demand and Signature Service Solutions — are no longer operational.

 If you have any questions about the MyAcera web portal or client app, please contact your broker directly or our MyAcera Service team at


Disclaimer: Requests for the addition, deletion or modification of coverage via MyAcera will go into effect once authorized by a licensed representative of Acera Insurance Services Ltd. We typically confirm changes within one business day.