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Aerial view of downtown Victoria, BC. A colourful cloudy sunrise overhead.

Uptown Office

Our Uptown office in Victoria is centrally located on the upper level of the Uptown Mall, with complementary onsite parking (covered and non-covered). We have personal and commercial auto and personal insurance experts to help you with your insurance needs.

Phone: 250.595.5212

Toll Free: 1.888.595.5212

Fax: 250.595.2900

After Hours Claims:

Business & Home Claims:

During office hours 250.595.5212 or 1.888.595.5212

After office hours: 519.340.2025 (this changes monthly depending on which adjuster is on-call)

Aviva Motorcycle Claims:


Auto Claims:

ICBC Auto Claims (24/7) | 1.800.910.4222 or 1.604.520.8222

After Hours Family Auto Claims | 1.888.661.4404 or 1.604.681.6123

Family Insurance Emergency Road Service (24/7) | 1.866.534.4973


Monday – Thursday: 8:30 a.m. – 6 p.m.
Friday: 9 a.m. – 6 p.m.
Saturday – Sunday: 9 a.m. – 5 p.m.
Stat Holidays*: 10 a.m. – 2 p.m.
*With the exception of Christmas Eve and New Year’s Eve, when we close at 12 p.m.
Christmas Day, Boxing Day & New Year’s Day: Closed

Uptown Office

101-3531 Blanshard St Victoria, BC V8Z 0B9 Canada

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