For commercial landlords and condominium/strata councils, insurance is more than a policy — it’s a key part of your risk management strategy. In a world of rising premiums, evolving regulations, and growing claims complexity, coverage alone isn’t enough. You need a broker who specializes in real estate.
At Acera Insurance, our dedicated real estate team is built around one purpose: To support our commercial and strata clients all year long. From claims advocacy to contract compliance and risk assessments, our service to you goes far beyond your annual renewal.
We know real estate inside and out
Acera real estate specialists work exclusively with commercial and condominium/strata clients. We speak the same language as your property managers, council members, and legal advisors and understand how leases, bylaws and insurance clauses intersect. This is a key pillar in protecting your property effectively and defending your decisions.
We also know that no two properties are the same. While our national portfolio provides the clout and market reach to secure competitive pricing, each client is individually underwritten and thoughtfully positioned to ensure the right fit with insurers.
The importance of working with a commercial insurance broker – our role doesn’t stop at renewal
Insurance shouldn’t be something you think about once a year. Our clients rely on us throughout the policy term for:
Claims advocacy
You’re never handed off to a call centre. If there’s a loss, your dedicated client executive is your first call. We advocate for you from first notice to final resolution, helping ensure fair treatment and minimal disruption to your business.
Contract and coverage review
We make sure your insurance aligns with lease obligations and condominium/strata bylaws, helping prevent surprises when claims or disputes arise.
Risk management support
We help identify exposures early, from building maintenance gaps to occupancy changes, so you can stay ahead of potential issues.
Why specialization matters now more than ever
Inflation, severe weather, and legal reform have all increased pressure on the real estate insurance market. Condominium/strata corporations and landlords are seeing higher deductibles, stricter underwriting and tighter timelines.
In this environment, working with a specialist broker means:
- Faster issue resolution
- Fewer gaps between coverage and real-world needs
- Proactive insight into insurer behaviour and claims trends
- Consistent guidance across complex portfolios
We also help demystify the process. Many clients are surprised to learn that involving a broker early in a claim doesn’t increase premiums, in fact, it often improves outcomes. We are here to advocate for you and ensure the policy responds as it should, we also work with insurers who are known for handling claims fairly and consistently. That trust allows us to focus on solutions, not roadblocks
Let’s talk
Whether you’re facing a challenging renewal or just want a second opinion on your current coverage, we’re here to help. Our national real estate team offers personalized guidance, deep market access and year-round service you can count on.
Let’s connect and build a smarter, more responsive insurance strategy for your property.
Roz Dickett brings 21 years of real estate risk management and insurance experience and proudly works with Vancouver’s leading property managers and developers.
Information and services provided by Acera Insurance, Acera Benefits and any other tradename and/or subsidiary or affiliate of Acera Insurance Services Ltd. (“Acera”), should not be considered legal, tax, or financial advice. While we strive to provide accurate and up-to-date information, we recommend consulting a qualified financial planner, lawyer, accountant, tax advisor or other professional for advice specific to your situation. Tax, employment, pension, disability and investment laws and regulations vary by jurisdiction and are subject to change. Acera is not responsible for any decisions made based on the information provided.