
Pet Boarding Insurance
(Overnight care at your location)
We offer affordable business insurance for pet boarding facilities.
Secure customized commercial insurance for pet boarding facilities
Do you run a pet boarding facility, board a few pets in your home, or offer dog or cat boarding as one of your pet care services? PROfur can help you protect your business and your furry friends with a policy that’s customized to protect pet boarding operations.
Managing a lot of pets with many different breeds and varying degrees of behaviour in one place at a time requires specific knowledge. It also requires specialized boarding insurance to protect you against the liability of accidental injury or loss of the pets themselves while they’re in your care, or for your professional liability should you provide pet care instruction or advice to your clients. PROfur uses our knowledge and experience to bring comprehensive coverage to you. Our detailed plans are specifically tailored to suit the services you provide, and we make it easy for you get a customized, comprehensive and cost-effective PROfur insurance policy that covers liability, care of animals and property.

Our extensive experience supporting
pet boarding businesses
As Canada’s first specialized insurance provider for pet care professionals, we’ve worked hard to build our insurance offerings from the ground up in order to provide complete protection and the utmost certainty for our clients. Our policies are highly customizable and we pride ourselves on developing a unique product for your business’ size, coverage needs, and individual service offerings.
Our team is incredibly knowledgeable and experienced in providing innovating insurance solutions for pet boarding facility managers and owners.
Understanding pet boarding insurance
Here are the types of pet boarding services we can cover for you:
- Indoor / outdoor play areas, runs & suites
- Playgroups
- Treadmill Walking
- Facility or owner supplied food & treats
- Dog walking for exercise & washroom breaks
- Merchandise Retailing
- Pickup & drop-off services (pet taxi) – dogs are covered while in the vehicle (this policy does not cover the vehicle itself – you still need your auto insurance policy)
- Administering medication as directed by the pet owner or vet
Coverage extensions are also available for:
- Pet First Aid Trainer Insurance
- Pet Sitting Insurance
- Pet Therapist Insurance
What you need to qualify for pet boarding insurance with PROfur:
- Dogs must have curent vaccinations for rabies and DHPP
- Cats must have current vaccinations for rabies and FVRCP
- Maximum of 15 dogs together per supervising attendant
- Maximum number of pets must not exceed the number permitted by your business license (if you’re required to be licensed) or local by-laws (if any apply)
- Dogs can only be off-leash outdoors if they are in a securely fenced yard or sanctioned public off-leash area
- Keep a record of any behaviour and medical issues declared by each pet owner
- Use a consent or waiver form with each pet owner
The essential coverage your industry needs.
Our team has been protecting pet boarding facilities and their owners since 2006. We truly understand your insurance needs at the frontline of pet care.
Commercial General Liability for Pet Boarding Facilities
Protects against accidental injury to others, including pets, or accidental property damage. For example, this is designed to defend you if you are sued for negligence after a customer slips and falls in your boarding facility, or if something were to fall and injure a pet in your care.
Pet Boarding Professional Liability
This type of coverage, also known as errors and omissions insurance or E&O, offers important financial protection in the event you are sued by a client. It helps cover legal costs associated with defending yourself against claims which allege your service or advice caused injury or loss to a pet.
Accidental Injury, Loss or Death of Pets
Provides coverage for unanticipated expenses incurred in order to care for pets that were injured or lost while in your care, including emergency veterinarian expenses. This key coverage has the unique benefit of not requiring you to be sued in order to use the coverage.
Business Contents and Equipment
Offers protection for business contents, such as tools, equipment or stock, from the most commonly occurring events which could damage your assets. These events or insured perils include fire, theft, vandalism, storm damage and more.
Business Interruption
Covers lost profit and pays for ongoing expenses if your business is interrupted or closed due to a property damage claim. For example, if your training facility suffers extensive water damage after a storm and you’re closed for two months while it’s repaired, the policy will reimburse you for the profit you’ve lost and it will pay for necessary operating expenses that continue even while you’re closed, such as your salary and loan payments.
Equipment Breakdown
Insures important electronic equipment (or your electrical panel, wiring, air conditioner) against damage from electrical disturbances (such as power surges or brown outs) and mechanical breakdown. It helps compensate for the lost profit and necessary ongoing expenses (like your salary) in the event you are closed due to the equipment breakdown. Many commercial leases require you to carry this coverage.
Pets in Transit
The policy also insures pets while they are being transported in your care (i.e. If you have to take them to the vet; if you offer pickup or drop-off service).
Runaway Recovery Expenses
Covers reasonable expenses incurred in an attempt to find a pet which either escaped or was stolen (i.e. advertising, travel, pet transport, veterinary services).
Reward for Return of Runaway
Permits you posting a reward for the safe return – or even for information leading to the safe return – of a customer’s pet that has escaped or was stolen while in your care.
Emergency Removal of Pets
Offers coverage for reasonable expenses incurred in an emergency scenario, in which you needed to remove pets from your premises to protect them from further harm. Covered expenses can include pet transport, temporary daycare or staying at another boarding facility.
Proof of Loss Preparation Costs and Professional Fees
These two benefits cover expenses associated with confirming the amount of loss after a claim and providing a Proof of Loss form to receive reimbursement. For example, imagine your boarding facility suffers water damage after a recent storm. You may need to close for a few weeks in order to clean up and make repairs. In this event, you may want to work with an accountant to establish your profit loss for the time required to fix everything. Confirming this amount is required in order for you to be paid by the insurance company.
PROfur Coverage Extension
This is a package of various coverages included on all PROfur Masterplan policies. It is designed to maximize your protection by covering gaps that often arise unpredictably after a claim. It offers maximum protection for your pet boarding facility.
Do you provide multiple pet care services?
If you offer more than one type of pet care service, protecting all aspects of your business is important. With a combination of pet care services, your business has a variety of unique, complex risks. With an Acera Insurance PROfur policy, you receive the comprehensive coverage you need and can insure multiple pet care services on a single policy. We offer certainty when it comes to covering your customers’ pets and your business.

We work to find the best pet boarding insurance to support the unique need of your pet care business.

Why trust Acera Insurance and PROfur for your pet boarding insurance?
Since 2006, we’ve supported pet care professionals like you. As Canada’s first provider of specialized pet care business insurance, we understand your industry. We ensure your policy gives you the best protection on the market, at a cost-effective price, without any surprising gaps that would exist on a less customized insurance policy.
Ready to get your free pet boarding insurance quote?
Enter your information into our digital tool to get a no-obligation quote. You can even pay for your policy online!