
Professional Liability Insurance for Counsellors
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What is professional liability insurance for counsellors?
As a counsellor, you’re dedicated to supporting your clients’ well-being. But if a client feels your guidance caused harm, or a family member believes your care or guidance fell short, you could face legal action. The legal costs for this can escalate quickly
Thankfully, EasyCover by Acera Insurance has professional liability insurance for counsellors, also called errors and omissions (E&O) insurance. The coverage can protect against claims of negligence, errors, or omissions should you be taken to court for any counselling services or advice you may have provided. While you may already have commercial general liability insurance, such policies typically don’t cover professional services or advice
Interested in purchasing your professional liability online in minutes?
Acera Insurance offers EasyCover where you can get a quote, bind your policy and pay online in only a few short minutes. Get comprehensive coverage and affordable rates quickly and easily.
Here are some of the benefits of EasyCover:
- Get free online quotes 24/7
- No long, confusing applications to fill out
- Purchase and manage your policy online
- Support by phone, email or chat
- Option to bundle with other coverages
What does counsellors professional liability insurance cover?
Professional liability insurance protects counsellors like you from the financial consequences of claims related to your counselling services. Provided there’s no evidence of deliberate dishonesty, criminal acts, or fraud, this can help cover your legal defence costs, as well as settlements or judgement awards, up to your policy limit.
Legal expenses can be substantial and can disrupt your practice as well as your reputation. That’s why this protection provides an essential safeguard for counsellors.
How much professional liability coverage do counsellors need?
Professional liability insurance can help cover your legal expenses in the unfortunate event that you’re sued by a client related to your counselling services. With EasyCover, you can choose from three levels of coverage. These amounts reflect the maximum payout for any claims within a 12-month policy period:
- $1 million
- $2 million
- $5 million
The coverage you need will vary based on the nature of your practice and the level of risk involved. Counsellors who work with higher-risk clients, provide specialized services, or run a busy private practice may want to consider higher coverage limits for added protection.
Each covered claim includes a deductible, which is typically between $250 and $1,500. This amount is based on your annual revenue. If your deductible is $500 and you have two covered claims in the same year, you would pay $1,000 in total. Your insurance would cover the remaining costs (up to your policy limit).

E&O Insurance for Counsellors
With EasyCover by Acera Insurance, we insure a variety of counselling professions, including:
- Mental Health Counselors
- School Counselors
- Addiction Counselors
- Career Counselors
- Marriage and Family Counselors
- Rehabilitation Counselors
- Social Workers
If you don’t see your profession listed here, do not worry.
Connect with us and we’ll see what we can do.
Counsellor E&O Claims Examples
Breach of confidentiality
You work for a university as a counsellor for the students. By accident, you release sensitive information to a student’s teacher leading to a claim against you.
Failure to report abuse
During a session with a foster child, a few red flags surface indicating possible abuse. However, due to the child’s history of fabricating stories, the counsellor mistakenly made assumptions while disregarding the warning signs. Months later, it was found that the child was being abused by a foster parent. Child and Family Services finds the counsellor negligent and liable for failing to report.
Insufficient service
A family and marriage counsellor is being held responsible for a couple’s divorce based on insufficient effort to save their marriage and also unprofessional conduct claims.
Top factors influencing counsellors professional liability insurance rates
Your insurance rates may vary compared to other Counsellors. This is due to several factors, including:
- The nature of your counselling specializations
- The client groups you work with, such as children or high-risk patients
- The number of clients you work with
- Your years of experience, credentials and professional memberships
- The settings you practice in and whether you operate as a private practice or in a group
- Your insurance history and any previous claims
- Your selected coverage limits and deductible
- The province(s) where you provide services
Want to get a quick online quote and find out how much professional liability insurance may cost for your practice? Try our EasyCover virtual tool.
How much does E&O insurance for counsellors cost?
Professional liability coverage for counsellors can range between $495 to $858. For example, an entry-level counsellor could expect to pay $495 for $2 million in liability coverage. With greater years of experience and increased earnings, a senior-level counsellor, who makes up to $110,000 per year, would be more likely to pay closer to $858 for their E&O policy.
Use our quick quote tool to generate your own online E&O estimate. If you are comfortable with the price, continue to the next step to complete your purchase online. It’s that easy.
Risk management strategies for counsellors
While professional liability insurance is essential for protecting your counselling practice, proactive risk management is your strongest safeguard against costly legal disputes. By adopting preventative strategies, you can reduce exposure, safeguard your professional reputation, and remain focused on delivering effective, ethical, and compassionate care to your clients. These practices can also help you navigate confidentiality requirements, regulatory standards, and evolving client needs with greater confidence and peace of mind.
Clear Communication
For all counsellors, clear and effective communication is a must. Ensure that you’ve taken the time to explain treatment plans, goals, and progress. Encourage clients or those who care for them to ask questions and share any concerns.
Informed Consent
It’s important to establish a clear outline of expectations with clients. Ensuring they understand the scope of your services, expected outcomes and risks is critical before therapy begins. Document this consent carefully and continue to update it regularly if there are significant changes with the client’s treatment.
Detailed Record Keeping
Ensure you’re maintaining detailed notes of assessments, treatment plans, and client progress. Whether your communications are in person or online, you’ll want to capture significant decisions, observations, and any treatment changes. To protect this sensitive information, make sure you store and back up these records securely.
Ongoing Professional Development
Stay current with the latest counselling techniques, guidelines and regulations. By taking training or attending relevant workshops, you can ensure you’re providing the highest standard of service.
Why counsellors trust Acera Insurance and EasyCover for their E&O coverage
We’re committed to supporting counsellors across Canada. With EasyCover by Acera Insurance, you’ll feel confident knowing you have crucial professional liability Insurance designed for the unique risks of working in the counselling profession. We make it quick and convenient to get the coverage you need with our EasyCover online tool. Plus, if you have any insurance questions or claims, our knowledgeable team is here to offer dependable support when you need it most.
We also offer additional liability coverage options for counsellors.
Commercial General Liability
CGL is a standard business insurance that protects against third-party bodily injuries or property damage. For counsellors, this could include a client slipping and falling in your office. Keep in mind that this doesn’t cover injuries to any employees or damage to your own business property.
Cyber Liability
Because counsellors handle sensitive client data, we strongly recommend cyber liability insurance. Following a data breach or cyber incident, this essential coverage can help cover recovery costs, legal fees, public relations costs and more. This is especially important for counsellors who conduct sessions online as there are additional privacy risks.
Directors and Officers Liability
If you own or manage a counselling practice, you’ll want to consider D&O coverage. This provides protection of your personal assets by helping cover legal defence costs and settlements related to decisions you’ve made while running your practice.
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