
Professional Liability Insurance for Massage Therapists
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What is professional liability insurance for massage therapists?
As a massage therapist, you work closely with your clients to support their wellness, pain management, and overall health needs. Since every individual responds differently to massage treatments, there is always a degree of risk. If a client feels that something was missed, or believes your care contributed to negative results, you could face a lawsuit.
That’s where EasyCover by Acera Insurance can help. Our professional liability insurance (also known as errors and omissions (E&O) insurance) is tailored to protect massage therapists like you. It provides crucial coverage against legal claims that may result from the massage services you provide.
Interested in purchasing your professional liability online in minutes?
Acera Insurance offers EasyCover where you can get a quote, bind your policy and pay online in only a few short minutes. Get comprehensive coverage and affordable rates quickly and easily.
Here are some of the benefits of EasyCover:
- Get free online quotes 24/7
- No long, confusing applications to fill out
- Purchase and manage your policy online
- Support by phone, email or chat
- Option to bundle with other coverages
What does massage therapists professional liability insurance cover?
While most businesses carry commercial general liability (CGL) coverage, CGL policies typically don’t cover client claims related to your massage services. Even if a claim isn’t valid, it can still be expensive. EasyCover’s professional liability insurance provides protection if you’ve been sued by a client who believes your massage therapy was inadequate or caused them harm.
We highly recommend massage therapists carry professional liability insurance. If there is a claim, it helps to cover your legal expenses as well as court-ordered settlements or judgments, up to your policy limits.
How much professional liability coverage do massage therapists need?
As a massage therapist, the amount of professional liability coverage you need will depend on a variety of factors. With EasyCover by Acera Insurance, you can select from one of these coverage levels which represent the maximum payout for claims over a 12-month policy period:
- $1 million
- $2 million
- $5 million
For each covered claim, you would pay a deductible that is usually in the $250 to $1,500 range. Your deductible amount is determined by your annual revenue. If you have two covered claims in one year and your deductible is $500, you would pay $1,000 in deductible fees. Your professional liability insurance is there to cover remaining legal expenses, up to your policy limits).

E&O Insurance for Massage Therapists
EasyCover by Acera Insurance insures a variety of massage therapy roles, such as:
- Massage Therapists (MT)
- Registered Massage Therapist (RMT)
- Sports Massage Therapists
- Clinical Massage Therapists
- Orthopedic Massage Therapists
- Wellness Massage Therapists
- Neuromuscular Therapist (NMT)
- Masso Kinesitherapists
- Massotherapists
- Myotherapists
- Reflexologists
- Prenatal & Pediatric Massage Therapists
- Geriatric Massage Therapists
If you don’t see your profession listed here, do not worry.
Connect with us and we’ll see what we can do.
Examples of E&O Claims for Massage Therapists
Missed referral after workplace injury
After sustaining an injury at work, a client received treatment from an occupational therapist who did not refer them to a specialist despite the injury’s complexity. The client’s recovery was delayed, causing additional pain, prolonged absence from work, and further financial loss. The client alleges negligence, claiming the therapist’s failure to refer caused unnecessary hardship.
Failure to deliver services
A client alleges that the occupational therapist did not provide services as promised: scheduled sessions were missed or delayed, the agreed number of appointments was not completed, and the therapist was often unavailable. As a result, the client saw no improvement and files a claim for breach of contract.
Incorrect assessment leading to harm
An inaccurate assessment led to the wrong treatment plan for a client. The inappropriate therapy aggravated the injury, worsening the client’s condition and causing further setbacks in recovery. The client alleges negligence, claiming the occupational therapist overlooked important information that could have prevented harm.
Key factors affecting massage therapists professional liability insurance rates
TThe top factors influencing professional liability insurance rates for massage therapists, include:
- Your scope of practice and service offering
- Years of experience and training
- Your client base
- Your practice setting(s)
- Your claims history
- Your coverage limits and policy options
- The province(s) you operate in
Would you like to get a quick estimate of your Professional Liability insurance? Try the EasyCover online quote tool.
The cost of E&O insurance for massage therapists
Errors and omissions (E&O) insurance for massage therapists typically begins at about $440 per year for $1 million in coverage. For greater peace of mind, our advisors usually recommend at least $2 million in coverage. The upgrade provides substantially more protection, with only a modest cost increase – about $660 annually instead of $440.
Use our quick quote tool to get your personalized online estimate. If the price fits, you can complete your purchase in just a few clicks – fast and simple.
Risk management strategies for massage therapists
Professional liability insurance is essential for massage therapists, but proactive risk management is the most effective way to protect your practice, preserve client trust, and reduce the likelihood of claims.
Comprehensive Recordkeeping
Massage therapists need to maintain accurate and secure client records such as intake forms, agreements, and session notes. It’s vital to ensure your clients have clear expectations of their treatment, outcomes and associated risks. If there are any changes to these records, ensure you are keeping them regularly updated.
Create a Safe Environment
Ensure your treatment room is clean, organized, and hazard-free, while following stringent hygiene and sanitation protocols. Check your massage table, tools, and equipment regularly for safety, stability and cleanliness.
Professional Standards
By maintaining strict professional boundaries and staying within your scope of practice, you’ll reduce your risk. Keeping up to date on certifications, licensing, and continuing education can also help to ensure your techniques and practices meet today’s professional standards.
Why massage therapists trust EasyCover by Acera Insurance for their E&O coverage
Massage therapists throughout Canada rely on EasyCover by Acera Insurance for our effective and affordable professional liability coverage. Using our free online quote tool, you can get a quick quote and purchase your insurance in minutes. And our team of insurance experts will be there for you if you have questions or require claims support.
We also offer additional liability coverage options for massage therapists.
Commercial General Liability
CGL is standard for many businesses as it can help protect your practice from negligence claims that result in third-party injuries or property. A common example is if a client slips and falls at your clinic, CGL could cover related costs. Keep in mind that CGL does not apply to an employee’s injuries or damage to your own property.
Cyber Liability
As a massage therapist, you may likely have access to your clients’ sensitive health and personal information. You’ll want to ensure you’re covered if there is ever a cyber-attack or data breach. Cyber liability can protect you by helping to cover legal fees, recovery costs and more.
Directors and Officers Liability
You’ll want to consider D&O coverage if you run your own massage therapy practice. It can help protect your personal assets if an employee, client, or third party makes a claim regarding how your business is managed.
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