BC Retail Insurance

Insurance for retail businesses in British Columbia

Acera Insurance provides the highest quality insurance products and innovative risk-related solutions to retailers and distributors in BC. Our commercial insurance advisors have long been recognized as local industry specialists – insuring the suppliers of a wide variety of retail and distribution products and services.

We understand the need for competitively priced programs which include coverage for direct losses to property, stock, lost income and the timely replacement of assets. Our liability programs provide protection of customer goodwill by insuring against client complaints about products and services, and claims of injury. Our commercial insurance team supports our clients’ needs in non-insurable areas such as contract review, risk control for safety of premises and reviews of employee safety.

Understanding insurance risks for BC offices and retailers

Professional offices and retailers in BC encounter unique risks because of the nature of their industry. To help you stay prepared, we’ve outlined three of the main risks below, along with how the right insurance coverage can help protect your business.

1. Business interruption and asset protection: The results of a major loss may shut down your office or retail location for a significant period of time. Not only is it important that your computers, phone systems, stock and equipment be protected but also there will be lost revenue to be paid to get your business back up and running. If you have important documents, files and other property on location, you may want to recover them in case of loss.
2. Missing coverage on leasehold improvements: Leasehold improvements to a rental space, such as walls, ceiling tiles, flooring, internal doors, built-in shelves and cupboards, need to be insured. If you are a tenant, it is essential that your insurance covers the value of any leasehold improvements in the event of fire or other damage.
3. Liability protection for customers and products: It is important to ensure that your insurance policy includes coverage for liability risks. This protects your business if a customer or visitor is injured on your premises, or if there are claims related to products or services you provide.

BC retail insurance program highlights

• Review of your lease to help you understand your insurance responsibilities and ensure your policy is customized to your needs
• Liability programs providing protection from customer incidents on premises and from products sold, rented or for which you are responsible
• Competitively priced property programs covering buildings, equipment, stock, data processing equipment and related contents on site or in transit
• Loss of income programs for business interruption as well as expediting expenses to quickly reopen
• Employee group health and benefits programs
• Crime insurance designed for operations with cash exposures and irregular limits on- or off-premises
• Efficient electronic administration systems to coordinate insurance programs over multiple insured locations
• Claims management assistance and advocacy to smooth customer goodwill, settle claims quickly and maintain strong insurer relations